Keywords
Relatives
Patients
Surgery Center
Nursing
How to Cite
Abstract
The aim was to identify scientific evidence on communication between the surgical center staff and the patients' families and caregivers. This is an integrative literature review carried out on electronic platforms and databases Virtual Health Library, Latin American and Caribbean Literature on Health Sciences, Scientific Electronic Library Online, Cumulative Index to Nursing and Allied Health Literature, Web of Science, Scopus and Embase. Five articles were analyzed. Studies carried out in Israel and the United States, between 2011 and 2017. Communication with family members took place through personal contact, phone calls, videos, messages, rounds for family members. Contents included surgery progress, patient condition, surgery data. Professionals involved in communication included surgeons, circulating nurses and liaison nurses. The pre- and postoperative periods were the moments of greatest contact by the surgical team. The use of technology for communication encompassed computer terminals, videos, pagers, and telephones, in addition to personal contact and rounds with family members. Communication constitutes an important component for Surgical Safety and must be improved among health professionals, whether members of the surgical team, but also with the patients' families.
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